AI is everywhere, including the City of Kitchener's website. The city partnered with local tech company municiPal AI to boost the city's search tool. A month after the launch, the company says it's ...

A number of travel companies want you to pay extra to bypass the bot and talk to a human. The Travel Troubleshooter opines on ...

Google has unveiled Universal Commerce Protocol (UCP), a new open standard for AI-powered shopping, developed with Walmart, ...

A small portion of the utility’s customers still rely on the in-person service, but the utility says there are several ...

The information you already hold is probably enough to create a time-saving chatbot or reduce the drudgery of endless reports ...

Public versus private, next big sport are among topics new PIAA executive director Mark Byers covers in recent Q&A.

The Principal Enterprise Architect of Quantum Nexus AI Inc, responsible for delivering efficiency improvements up to 40%, details his methodology for scaling AI ...

While AI was the most talked about subject at the conference, industry experts also discussed store-level tech innovation and ...

On the anniversary of his inauguration, President Donald Trump is heading to the World Economic Forum in Davos, an annual ...

Etoro is well-known investment platform that boasts a large number of users, but is it any good - and what type of investor ...

Janda says the main goal of the chatbot is to ensure residents have 24/7 access to information, so they can dispose of their items correctly and utilize the city’s programs. While the chatbot has only ...

Growing geopolitical uncertainty means CIOs need to consider the role of digital sovereignty in ensuring that IT-powered services remain on tap.